Service Cancellation & No-Show Policy

We value your time and ours. To ensure fairness to all clients and therapists, we kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

• Late Cancellations (less than 24 hours’ notice): Will be charged 50% of the scheduled service fee, processed to the credit card retained on file at the time of booking.

• No-Shows (failure to attend without notice): Will be charged 100% of the scheduled service fee to the card on file.

We understand that emergencies and illness happen. If you are experiencing any COVID-19 symptoms or feeling unwell, please contact us as soon as possible to reschedule 

PAYMENT

Full payment is due at time of service. We accept cash, credit cards (Visa, Master Card, Discover or American Express), Venmo & Zelle.

ARRIVING LATE

If you are late to your session you are welcome to receive whatever time is left in your appointment. Due to our tightly booked schedule we are generally unable to extend your session beyond your original appointment time. Regardless of the length of the service actually given, you will be responsible for payment of the full service you scheduled.